Get in Touch With Us

Got a question about something you read on this site, or spotted an offer that no longer looks right? This page explains how to reach the Non Gamstop Casinos editorial team, what we can help with, and what we cannot.

How to Get in Touch

Email is the best way to reach us. Send your message to [email protected] and a member of the team will read it personally — we do not rely on automated replies to close out enquiries. Please include a short summary of what your message is about in the subject line, as this helps us route it to the right person and reply faster.

We aim to respond within two working days. During busier periods it can take a little longer, so thank you in advance for your patience.

What We Can Help With

• Questions about our reviews — If anything in our coverage of casinos not on GamStop, welcome bonuses, wagering requirements or payment methods is unclear, ask us directly and we will explain it in plain terms.
• Corrections and updates — Casino offers, terms and licensing details change frequently. If you believe a bonus figure, wagering requirement or payment option listed on the site is out of date, tell us and we will check it against the operator's current terms.
• Content suggestions — If there is a topic around online casinos, sports betting or gambling sites not on GamStop that you would like us to cover in more depth, let us know.
• Editorial or partnership enquiries — If you represent a casino brand or an industry organisation, introduce yourself and explain what you have in mind. Note that any commercial relationship never determines how an operator is ranked or reviewed on this site.
• Site accuracy reports — If you find a broken link, an incorrect rating, or a claim that does not match an operator's published terms, we want to know so we can correct it.

What This Page Cannot Do

We are a research and comparison site, not a casino operator. That means we cannot process deposits or withdrawals, resolve a dispute over your account balance, or access your personal casino account. If you have an unresolved issue with a specific casino, the first step is always that operator's own customer support and complaints procedure, which should be listed in its terms and conditions. Our guide to trusted non GamStop casinos explains more about how these complaints processes generally work and what to check before you sign up.

We also cannot offer financial, legal or medical advice, and nothing on this site should be read as a guarantee of winnings or a solution to money problems.

If You Are Concerned About Your Gambling

If you or someone you know is struggling with gambling, please mention this in your message so we can point you towards appropriate support, or contact GamCare directly for free, confidential advice. Readers based in Great Britain who want a break from all UK-licensed gambling sites can register with GAMSTOP, though this does not cover operators licensed outside Great Britain, which is a distinction we cover in detail elsewhere on the site. Deposit limits, loss limits and self-exclusion tools are also worth exploring with any operator before you play.

Keeping Our Content Accurate

Every review on Non Gamstop Casinos is checked against publicly available terms, licensing information and payment details at the time of writing, and we date our findings so readers know how current they are. Reader feedback is a genuine part of that process — if something we have published does not match what you experienced when checking an operator's terms, we would rather hear about it and fix it than leave it standing.

Thank you for taking the time to read this far. Whatever the reason for your message, a real person will read it and reply.